CUETS Master Cards

Card Security

Here are some tips that can help prevent your cards from being stolen or your card number from being used without your approval.

DO
• Sign your new card immediately
• Refrain from giving your card number over the phone
• Remember to get your card back after using it
• Report lost or stolen cards immediately. For MasterCard® call 1-800-567-8111; for MEMBER CARD® debit card call the Osoyoos Credit Union at (250) 495-6522 or (1-800-882-1966 within BC)
• Keep credit card numbers and details in a safe place

DON’T
• Lend your card
• Leave your card in the glove compartment of your vehicle
• Leave your card in a conspicuous place
• Leave your card in your hotel room

ATM Safeguards
• DO NOT write your Personal Identification Number (PIN) on your card. DO NOT keep a copy of your PIN written down in your purse or wallet. Keep your PIN confidential.
• Always save your receipt in case you have a question regarding a transaction.
• If you sense something wrong or detect a suspicious situation as you approach the ATM, DO NOT USE THE ATM. Leave the area immediately.Be particularly cautious at night and when alone.
• Give plenty of room to other people using the ATM. Wait until the person fully completes all transactions and leaves before you approach. To speed your transaction, have your card ready.
• While performing your transaction, put your body between the keyboard and the people waiting to use the ATM. This shields your PIN from view.

If your card is lost or stolen, contact Osoyoos Credit Union immediately at 250-495-6522 or